May. 21st, 2009

jennifer: painting of a girl with flowing red hair looking out to sea (Default)
[personal profile] jennifer
I've read through the comments to the brainstorming post and these are the most popular requests I'm seeing:

- ability to preview and/or edit screened responses
- adjustment of point assignments
- approval links on a given answer instead of having to use the drop-down
- better tracking of when a request was last touched and in what way (screened answers, ICs)
- responding directly to other responses (threaded comments)
- improved filtering/sorting/tagging
- view of all requests a given user has sent in
- view of all requests a given user has answered
- per-request notifications
- better wording for support email notifications
- linking of support requests to Zilla bugs with access to relevant stats
- ability to reference multiple FAQs

That sounds like a pretty heavy overhaul, but I think if we work on a chunk at a time, it'll get done!

If there's no objection I can open a Bugzilla item for each of the bullet points I've listed above. Any additional discussion about implementation details can go in comments to this post for now.

Profile

Dreamwidth Support Volunteers

August 2014

S M T W T F S
     12
3 456789
10111213141516
17181920212223
24252627282930
31      

Style Credit

Expand Cut Tags

No cut tags
Page generated Jul. 24th, 2017 06:32 pm
Powered by Dreamwidth Studios