Mar. 15th, 2013

denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise
a reminder to everybody: if somebody opens up a request about Terms of Service violations or about paid accounts and anything to do with 'em, please move the request to Terms of Service or Account Payments, respectively. don't answer them, don't IC on them, if there's multiple requests don't try to figure out which ones should be closed and which ones shouldn't -- just move everything, and we'll figure out what needs to be done on the other end. (any answer you write will never be approved; answer requirements are very different in ToS and Accounts than in public support!)

thanks!

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